Mygov Website

A User Experience Review of the New myGov Website

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The new myGov website was rolled out over the weekend, a joint…
5 new technologies transforming the retail industry

5 New Technologies Disrupting The Retail Industry

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A few years ago, online shopping hit bricks & mortar retail…

Worth the hype? The pros and cons of jumping on the social payments bandwagon

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It’s easy to take for granted how valuable our smartphones…
Customer Experience Destroying Businesses

How to keep a bad customer experience from destroying your business

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A bad customer experience can have an inescapable ripple effect…

3 Ways the Internet of Things Will Transform Customer Engagement in 2017

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The Internet of Things (IoT) is everywhere with many tech companies…
Native VS Hybrid Apps - why and when to use each one

Native Apps VS Hybrid Apps: Why And When To Use Each One

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One of the first questions to consider when jumping into the…
App Annie data: Mobile App Monetisation Trends And Drivers 2015-2020

Latest Data: App Monetisation Trends And Drivers 2015-2020

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App store intelligence firm App Annie recently published new…
How Artificial Intelligence Could Transform Your Mobile App Strategy

4 Ways To Transform The Customer Experience With Artificial Intelligence In Mobile Apps

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Artificial Intelligence may conjure up images of robots stealing…
The 3 step loop for delivering apps on time and on budget

The 3 Step Loop For Delivering Apps On Time And On Budget

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"We're in the midst of a fundamental shift in how companies…
MIME on Opportunities for MedTech Businesses In Australia

MIME Presents: Opportunities For MedTech Businesses In Australia | Pollinate Melbourne

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Heather St John is COO at Monash Institute of Medical Engineering…
5 Practical Ways To Enhance Mobile Customer Experience With Geofencing

5 Practical Ways to Enhance Mobile Customer Experience with Geolocation

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The other day I was invited by CMOAustralia to comment on one…
These 10 Innovations Are Redefinining Your Customers' Expectations

These 10 Innovations Are Redefining The Expectations Of Your Customers

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Every year we see new innovations pour into the global economy.…
Are chatbots a fad?

Are ChatBots A Fad?

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Are ChatBots a fad? In a recent article for BizEDGE I shared…
15 user experience design secrets for building lean, profitable mobile apps

15 User Experience Design Tips For Building Lean, Profitable Mobile Apps

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Making the decision to build a mobile app isn't a cheap one,…
UBER VS DELIVEROO: Which app has the best user experience?

UberEats VS Deliveroo: Which App Has The Best User Experience?

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On demand services are currently on demand! The local on-demand…
Beyond Pokemon Go: Real Business Applications Of Augmented Reality

Beyond Pokemon Go: Real, Profitable Business Applications Of Augmented Reality

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A few weeks ago I was fortunate to be featured in Business Insider…
5 Powerful Examples Of Beacon Technology In Australian App Development

5 Powerful Australian Examples Of Beacon Technology In App Development

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The customer demand for connection across all facets of a business…
5 Exciting Predictions For The Future Of Collaborative Consumption

5 Exciting Predictions For The Future Of Collaborative Consumption

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“The way we think about supply and demand will change; the…